Gambling at jellibet is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take responsible gaming seriously, and we've built real tools to help every Filipino player stay in control.
Must be 21 years or older to play on jellibet. No exceptions.
Quick Help
Need to take a break? Contact us at [email protected] to activate self-exclusion immediately.
At jellibet, we believe that online gaming is one of the most exciting forms of entertainment available to Filipino players today. Whether you're spinning the reels on your favorite slot, joining a live bingo session, or watching the roulette wheel spin in our live casino — it should always feel like a good time.
But we also know that for a small number of players, gambling can stop being fun and start becoming a problem. That's why jellibet has invested in a comprehensive responsible gaming framework — not because we're required to, but because we genuinely care about the wellbeing of every player on our platform.
This page explains the tools we offer, the warning signs to watch out for, and how to get help if you or someone you know needs it. Please read it carefully — it could make a real difference.
Every jellibet account is subject to age verification. We do not allow anyone under 21 years of age to register or play on our platform, in line with Philippine gaming regulations.
Players can request a temporary cooling-off period or a permanent self-exclusion at any time. We process these requests promptly and take them seriously.
jellibet does not send promotional messages to players who have set deposit limits, activated cooling-off periods, or requested self-exclusion.
Our customer support staff are trained to recognize signs of problem gambling and to respond with empathy, discretion, and practical guidance.
All of these tools are available directly from your jellibet account settings. You're always in control — use them whenever you need them.
Set a maximum amount you can deposit into your jellibet account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.
Configure alerts that notify you when you've been playing for a set amount of time — 30 minutes, 1 hour, 2 hours, or a custom duration. When the reminder triggers, you'll see a clear notification with your session duration and net activity, giving you a moment to decide whether to continue.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account is suspended and you cannot log in, deposit, or place bets. This is a great option if you feel you've been playing too much lately and just need some space.
Self-exclusion is a serious, longer-term tool for players who feel they need to stop gambling entirely. You can request self-exclusion for a minimum of 6 months or permanently. Once activated, your account is closed and cannot be reopened during the exclusion period — no exceptions.
Enable periodic pop-up notifications during gameplay that display your current session duration, total bets placed, and net win/loss for the session. Reality checks help you stay aware of how long you've been playing and how much you've spent — without interrupting your game unnecessarily.
Set a maximum amount you're willing to lose in a given period. Once your loss limit is reached, you'll be unable to place further bets until the period resets. This tool is especially useful for players who want to enjoy jellibet's games without the risk of spending more than they planned.
To activate any of these tools, log in to your jellibet account and visit Account Settings → Responsible Gaming, or contact our support team at [email protected].
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many people don't realize they have a problem until it has already caused significant harm. Knowing the warning signs is the first step toward getting help.
Ask yourself honestly: do any of the following sound familiar? If you answer "yes" to three or more, we strongly encourage you to use jellibet's self-exclusion tools or reach out to a professional support service.
If you feel you need to stop gambling, jellibet makes it straightforward to exclude yourself from our platform. Here's how:
Access your account via the jellibet Login page. If you are unable to log in, contact our support team directly.
Navigate to the Responsible Gaming section within your account settings. All self-exclusion and limit tools are located here.
Choose a minimum 6-month exclusion or a permanent exclusion. Read the terms carefully — self-exclusion cannot be reversed during the active period.
Confirm your identity and submit the request. Your account will be suspended immediately and you will receive a confirmation email.
Email [email protected] with the subject line "Self-Exclusion Request" and our team will process it within 24 hours, no questions asked.
You don't have to face problem gambling alone. The following organizations provide confidential support, counseling, and resources for players and their families in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for players in the Philippines. PAGCOR's Exclusion Program allows players to voluntarily exclude themselves from all PAGCOR-regulated gaming venues and platforms. Contact PAGCOR directly for information on their responsible gaming resources and exclusion registry.
The National Center for Mental Health (NCMH) in Mandaluyong City provides mental health services including counseling for behavioral addictions. Their crisis hotline is available to Filipinos nationwide. If gambling is affecting your mental health or your family's wellbeing, reaching out to the NCMH is a positive and courageous step.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held regularly in Metro Manila, Cebu, Davao, and other major cities across the Philippines.
Most players enjoy jellibet's games without any issues. These practical tips will help you keep it that way — whether you're playing slots in Manila, joining a live bingo session from Cebu, or betting on your favorite PBA team from Davao.
Decide how much you can afford to lose before you start. Treat it like a night out — once the budget is gone, the session is over.
If you've hit your loss limit, stop. Chasing losses is the most common path to problem gambling. Accept the loss and come back another day.
Step away from the screen every hour. Grab a snack, stretch, or chat with family. Breaks help you stay clear-headed and in control.
Treat every peso you wager as the cost of entertainment. Winnings are a bonus — not an income source or a financial strategy.
Avoid gambling when you're stressed, upset, or under the influence of alcohol. Emotional states impair judgment and lead to poor decisions.
If gambling is causing stress in your life, talk to a trusted friend, family member, or professional. You don't have to deal with it alone.
Take a moment to honestly reflect on these questions. There are no right or wrong answers — this is just for you.
Do you always play within your pre-set budget?
Do you stop playing when you've had enough, even if you're losing?
Does gambling ever affect your mood, relationships, or finances?
If your answers concern you, please reach out to our support team or use jellibet's self-exclusion tools. There's no shame in asking for help.
jellibet is built for Filipino players who love great games and want to enjoy them responsibly. Set your limits, use our tools, and play with confidence knowing that jellibet has your back. Must be 21 or older to play.
21+ only. Gambling can be addictive — please play responsibly. jellibet operates in compliance with applicable Philippine regulations.